Terms

These terms cover booking and paying through this site. By booking, you agree to them.

Booking

A booking is made when you get a confirmation email. The times shown are the times actually free. New clients asking for a big change (balayage, blonde correction, full colour) are asked to book a free 20-minute consult first, so we can check your hair and give a real price. Prices marked "from" can go up after the consult if the job needs more time or product; we tell you before we start.

Deposits, cancellations and reschedules

These are set out in full on the Refunds and cancellations page, which is part of these terms. In short: with a paid deposit you can move freely until 48 hours before and once more inside 48 hours; paying at the salon you get two free moves while both times are 48+ hours away, and any other move needs the half deposit.

Arriving

Please arrive on time. If you're more than 20 minutes late we may need to shorten the service or treat it as a no-show, so text or call first.

Conduct

The studio is one person working alone. We can refuse or end an appointment if someone is abusive, unsafe or clearly unwell. If we end it for that reason, the deposit is kept.

Your hair

Tell us honestly about past colour, box dye, relaxers and other treatments. Results depend on your hair's history, and we can't be responsible for reactions to treatments you didn't mention. We may do a strand or patch test first.

Liability

We take care with every appointment. If you're unhappy with a result, tell us within 7 days and we'll look at fixing it. Beyond that, our liability is limited to the amount you paid for the service, except where the law doesn't allow that limit.

Accounts

Sign-in links are for you only. Don't share them. We can suspend accounts used to make fake bookings.

Governing law

These terms are governed by the laws of the State of Florida. Any dispute goes to the courts of Sarasota County, Florida.

Contact

Questions? DM me on X.